Awards applied to entire cart, ignoring collection exclusions.

Incident Report for Yotpo

Resolved

This incident has been resolved.

Posted Mar 16, 2025 - 13:43 UTC

Update

We are continuing to work on a fix for the issue

Posted Mar 16, 2025 - 08:28 UTC

Identified

Awards were applied to the entire cart instead of excluding specified collections. This affected stores with product restrictions and collection_exclusions settings.

Posted Mar 16, 2025 - 08:27 UTC

This incident affected: Loyalty & Referrals (Admin).