Scheduled Loyalty Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 2026 - 07:30 UTC
Scheduled - Yotpo will perform scheduled maintenance to support an upcoming Loyalty account-management improvement.

The maintenance involves backward-compatible database updates and is not expected to cause downtime or interrupt Loyalty functionality.

Expected impact
- No customer-facing downtime is expected.
- Existing Loyalty functionality will continue to operate normally during the maintenance.
- No merchant action is required.

Our team will monitor the maintenance closely and verify that data continues to flow as expected once the update is complete.
Oct 25, 2026 07:30-10:30 UTC

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Uptime over the past 90 days. View historical uptime.
Platform Operational
Yotpo Admin Operational
API integration with Yotpo Operational
Reviews and UGC Operational
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS Operational
Database Operational
Loyalty & Referrals Under Maintenance
Admin Operational
API Operational
Widgets (Pop-up, Rewards Page) Operational
Database Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 25, 2026

Unresolved incident: Scheduled Loyalty Maintenance.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

[Maintenance Window] Loyalty Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 06:00 UTC
Scheduled - Yotpo will perform scheduled maintenance related to Loyalty data infrastructure.

This work is part of an internal database update intended to support continued platform reliability and future improvements.

Expected impact:
No interruption to Loyalty functionality or customer-facing experiences is expected. During the maintenance window, a small number of operations may experience brief processing latency of up to approximately 10 seconds.

Merchant action:
No action is required.

Our teams will actively monitor the system throughout the maintenance window and will provide an update if any unexpected impact is identified.
Oct 18, 07:16 UTC

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

Scheduled Loyalty Maintenance – October 12
Completed - The scheduled maintenance has been completed.
Oct 12, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 06:00 UTC
Scheduled - On Monday, October 12, between 06:00 and 12:00 UTC, Yotpo will perform scheduled maintenance to Loyalty infrastructure as part of ongoing platform improvements, including work required to support decimal-point campaign capabilities.

We do not expect any interruption to Loyalty functionality or customer-facing experiences during the maintenance window. In rare cases, some Loyalty actions may experience a brief delay of up to approximately 10 seconds while the maintenance is in progress.
Existing customer balances, campaign data, and historical Loyalty data are not expected to be affected, and no merchant action is required.
Our teams will monitor the system throughout the maintenance window and will provide an update if any unexpected impact is identified.
Oct 11, 07:19 UTC
Retail Syndication Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 06:00 UTC
Scheduled - For customers utilizing our reviews syndication to Walmart feature:

We’re currently making enhancements to this feature as part of our ongoing investment in providing reliable, scalable retail syndication for our customers.

As we complete this work, we anticipate there may be a temporary period where reviews are not automatically syndicated to Walmart.

We recognize the importance of maintaining your review presence on Walmart, particularly during this critical time of year, and we are treating this with the highest priority across our teams.
Sep 28, 05:50 UTC

Oct 11, 2026

No incidents reported.

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