Service Under Maintenance

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Uptime over the past 90 days. View historical uptime.
Platform Operational
Yotpo Admin Operational
API integration with Yotpo Operational
Reviews and UGC Operational
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS Operational
Database Operational
Loyalty & Referrals Under Maintenance
Admin Under Maintenance
API Operational
Widgets (Pop-up, Rewards Page) Operational
Database Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Infrastructure Maintenance – November 16 Nov 16, 2026 11:00-12:00 UTC

We will be performing scheduled maintenance on Monday, November 16, from 11:00–12:00 PM UTC as part of ongoing improvements to the reliability of Yotpo services.

During the maintenance, we expect no disruption to service. Some customers may experience brief periods of slightly increased latency while the maintenance is being performed.

Yotpo login, widgets, and API requests are expected to remain available throughout the maintenance window.

Our teams will closely monitor system performance during and after the change and will provide an update if there is any unexpected impact.
Posted on Nov 12, 2026 - 15:44 UTC

Nov 13, 2026

No incidents reported today.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

Degraded performance for Loyalty services
Resolved - The incident has been resolved.

Loyalty services are fully back to normal. Widgets are loading, point redemptions are working, and all delayed points and tier updates have been processed. No points were lost.

Start Time:
November 10, 2026, 12:54 UTC

End Time:
November 10, 2026, 13:35 UTC

We apologize for the inconvenience caused.

If you have any further questions or concerns, please feel free to reach out to us by live chat.

The Yotpo Support Team
Nov 10, 15:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Between 12:54 and 13:35 UTC, some Loyalty services were degraded. Loyalty widgets may not have loaded, and some point redemptions failed. No points were lost, and any delayed points or tier updates are being processed automatically.

Start Time:
November 10, 2026, 12:54 UTC

We apologize for the inconvenience caused.

If you have any further questions or concerns, please feel free to reach out to us by live chat.

The Yotpo Support Team
Nov 10, 14:00 UTC

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Yotpo Login Issues
Resolved - The issue affecting users' ability to log in to Yotpo has been resolved. Login functionality has been restored, and users should now be able to access their accounts as expected.

Start Time:
2026-11-06 08:00 UTC

End Time:
2026-11-06 08:40 UTC

We apologize for the inconvenience caused and appreciate your patience.

If you have any further questions or concerns, please feel free to reach out to us via live chat.

The Yotpo Support Team
Nov 6, 08:42 UTC
Investigating - We are currently experiencing an issue affecting users' ability to log in to Yotpo. Our R&D team is actively investigating the issue and working to identify the root cause and implement a resolution.

Start Time:
2026-11-06 08:00 UTC

End Time:
Ongoing – Investigation in progress

We apologize for the inconvenience caused and appreciate your patience while our team works to resolve this issue.

If you have any further questions or concerns, please feel free to reach out to us via live chat.

The Yotpo Support Team
Nov 6, 08:22 UTC

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 08:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 2, 07:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 07:00 UTC
Scheduled - We will be performing planned maintenance on the Yotpo platform on Monday, November 2nd, 2026, between 07:00 AM and 08:00 AM UTC.

During this time, there may be intermittent disruptions when logging in to the Yotpo Platform.

We will update this status page when the maintenance begins and ends.

We strive to offer a consistently high uptime and need to perform some crucial system updates to ensure that reliability continues. We also strive to keep longer planned maintenance windows like this one to a minimum and schedule them for low-traffic hours.
Oct 29, 07:53 UTC

Nov 1, 2026

Scheduled Maintenance – Loyalty Points Campaign Infrastructure
Completed - The scheduled maintenance has been completed.
Nov 1, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 08:00 UTC
Scheduled - We will be performing scheduled maintenance to improve the infrastructure supporting our Loyalty points campaigns and ensure continued reliability and stability.

Expected Impact

No service interruptions are anticipated during this maintenance window. Loyalty functionality, including points earning, redemption, and customer balances, is expected to remain operational.

No action is required from merchants.

Monitoring & Updates

Our Engineering team will monitor the maintenance to ensure everything proceeds as expected.

We will provide updates if there are any unexpected disruptions or changes to the scheduled maintenance window.
Oct 29, 12:39 UTC

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

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