All Systems Operational

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Platform Operational
Yotpo Admin ? Operational
API integration with Yotpo ? Operational
Reviews and UGC Operational
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS ? Operational
Database ? Operational
Data Center ? Operational
Loyalty & Referrals Operational
Admin Operational
API Operational
Widgets (Pop-up, Rewards Page) Operational
Database Operational
Data Center Operational
SMS & Email Marketing Operational
Admin Operational
API Operational
SMS Delivery Operational
MMS Delivery Operational
Email Delivery Operational
Automated Messaging Operational
Campaign Messaging Operational
Integrations Operational
Subscriptions Operational
Admin Operational
API Operational
Widgets (Product Page Widget, Customer Portal) Operational
Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 16, 2024

No incidents reported today.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024
Resolved - This incident has been resolved.
Jul 8, 18:41 IDT
Monitoring - Our R&D team has deployed a fix and is now monitoring the incident.
Jul 8, 18:38 IDT
Identified - The issue has been identified and a fix is being implemented.
Jul 8, 17:24 IDT
Investigating - Overall Description of the issue and Affected Services:
We are currently experiencing issues with our Points Service; the service is only partially responding at the moment.

Start Time:
1:38 PM UTC

Business Impact:
- Points delayed.
- Loyalty admin inaccessible.
- Earning of points for your shopper is delayed and will be shown in their account with a delay.
- There is no data lost.

We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team

Jul 8, 17:17 IDT
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024
Completed - The scheduled maintenance has been completed.
Jul 3, 13:30 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 11:00 IDT
Scheduled - Standard maintenance to API Gateway - no customer impact excepted
Jul 2, 16:45 IDT
Jul 2, 2024

No incidents reported.