In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 2026 - 06:00 UTC
Scheduled - For customers utilizing our reviews syndication to Walmart feature:

We’re currently making enhancements to this feature as part of our ongoing investment in providing reliable, scalable retail syndication for our customers.

As we complete this work, we anticipate there may be a temporary period where reviews are not automatically syndicated to Walmart.

We recognize the importance of maintaining your review presence on Walmart, particularly during this critical time of year, and we are treating this with the highest priority across our teams.

Sep 28, 2026 06:00 - Oct 12, 2026 06:00 UTC

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Platform Operational
Yotpo Admin Operational
API integration with Yotpo Operational
Reviews and UGC Under Maintenance
Admin Operational
API Under Maintenance
Widgets, Batch requests, JS & CSS Operational
Database Operational
Loyalty & Referrals Operational
Admin Operational
API Operational
Widgets (Pop-up, Rewards Page) Operational
Database Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[Maintenance] Loyalty infrastructure maintenance – customer data indexing Oct 4, 2026 07:30-10:30 UTC

On October 4, between 7:30 AM and 10:30 PM UTC, Yotpo will perform scheduled infrastructure maintenance related to Loyalty customer data.
This work is being carried out to support upcoming platform improvements and strengthen the underlying Loyalty infrastructure.
No merchant action is required, and we do not expect any interruption to Loyalty functionality or to customer-facing experiences during the maintenance window.
Our teams will monitor the system throughout the maintenance and will provide an update here if any unexpected impact is identified.

Posted on Sep 29, 2026 - 07:59 UTC

Sep 29, 2026

No incidents reported today.

Sep 28, 2026

Unresolved incident: Retail Syndication Maintenance.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

Resolved - Resolved at:
10:09 AM UTC

The issue affecting the Loyalty Home Page has now been resolved, and the page is loading normally.

Thank you for your patience and understanding while our R&D team worked to resolve the issue.

If you continue to experience any problems, please reach out to us via live chat.

The Yotpo Support Team

Sep 24, 09:10 UTC
Investigating - Start Time:
9:45 AM UTC

The Loyalty Home Page is currently experiencing issues that may prevent it from loading correctly. You may see an error message such as, “Looks like something’s gone wrong.”

Our R&D team is currently investigating the issue. We’ll post further updates here as soon as we have more information.

We apologize for any inconvenience this may cause.

If you have any questions or concerns, please feel free to reach out to us via live chat.

The Yotpo Support Team

Sep 24, 09:06 UTC

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.