Service Under Maintenance

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Uptime over the past 90 days. View historical uptime.
Platform Operational
Yotpo Admin Operational
API integration with Yotpo Operational
Reviews and UGC Operational
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS Operational
Database Operational
Loyalty & Referrals Under Maintenance
Admin Under Maintenance
API Operational
Widgets (Pop-up, Rewards Page) Operational
Database Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 2, 2026

Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 08:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 2, 07:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 07:00 UTC
Scheduled - We will be performing planned maintenance on the Yotpo platform on Monday, November 2nd, 2026, between 07:00 AM and 08:00 AM UTC.

During this time, there may be intermittent disruptions when logging in to the Yotpo Platform.

We will update this status page when the maintenance begins and ends.

We strive to offer a consistently high uptime and need to perform some crucial system updates to ensure that reliability continues. We also strive to keep longer planned maintenance windows like this one to a minimum and schedule them for low-traffic hours.
Oct 29, 07:53 UTC

Nov 1, 2026

Scheduled Maintenance – Loyalty Points Campaign Infrastructure
Completed - The scheduled maintenance has been completed.
Nov 1, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 08:00 UTC
Scheduled - We will be performing scheduled maintenance to improve the infrastructure supporting our Loyalty points campaigns and ensure continued reliability and stability.

Expected Impact

No service interruptions are anticipated during this maintenance window. Loyalty functionality, including points earning, redemption, and customer balances, is expected to remain operational.

No action is required from merchants.

Monitoring & Updates

Our Engineering team will monitor the maintenance to ensure everything proceeds as expected.

We will provide updates if there are any unexpected disruptions or changes to the scheduled maintenance window.
Oct 29, 12:39 UTC

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Scheduled Loyalty Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 07:30 UTC
Scheduled - Yotpo will perform scheduled maintenance to support an upcoming Loyalty account-management improvement.

The maintenance involves backward-compatible database updates and is not expected to cause downtime or interrupt Loyalty functionality.

Expected impact
- No customer-facing downtime is expected.
- Existing Loyalty functionality will continue to operate normally during the maintenance.
- No merchant action is required.

Our team will monitor the maintenance closely and verify that data continues to flow as expected once the update is complete.
Oct 22, 08:59 UTC

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

[Maintenance Window] Loyalty Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 06:00 UTC
Scheduled - Yotpo will perform scheduled maintenance related to Loyalty data infrastructure.

This work is part of an internal database update intended to support continued platform reliability and future improvements.

Expected impact:
No interruption to Loyalty functionality or customer-facing experiences is expected. During the maintenance window, a small number of operations may experience brief processing latency of up to approximately 10 seconds.

Merchant action:
No action is required.

Our teams will actively monitor the system throughout the maintenance window and will provide an update if any unexpected impact is identified.
Oct 18, 07:16 UTC
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