All Systems Operational

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Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Uptime over the past 90 days. View historical uptime.
Platform Operational
Yotpo Admin Operational
API integration with Yotpo Operational
Reviews and UGC Operational
90 days ago
100.0 % uptime
Today
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS Operational
90 days ago
100.0 % uptime
Today
Database Operational
Loyalty & Referrals Operational
90 days ago
99.95 % uptime
Today
Admin Operational
API Operational
Widgets (Pop-up, Rewards Page) Operational
90 days ago
99.95 % uptime
Today
Database Operational
SMS & Email Marketing Operational
90 days ago
100.0 % uptime
Today
Admin Operational
API Operational
SMS Delivery Operational
90 days ago
100.0 % uptime
Today
MMS Delivery Operational
Email Delivery Operational
90 days ago
100.0 % uptime
Today
Automated Messaging Operational
Campaign Messaging Operational
Integrations Operational
Admin Operational
API Operational
Widgets (Product Page Widget, Customer Portal) Operational
Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 4, 2026

No incidents reported today.

Jun 3, 2026
Failures in point redemptions creations
Resolved - This incident has been resolved.
Jun 3, 18:56 UTC
Update - We are continuing to monitor for any further issues.
Jun 3, 15:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 15:07 UTC
Investigating - Start Time: 14:05 UTC

We are currently experiencing issues with point redemption creation and widget display due to an ongoing Shopify outage.

As a result, some customers may encounter difficulties redeeming points or viewing loyalty widgets.

We are actively monitoring Shopify's progress in resolving the issue and will provide updates on our status page as more information becomes available.
Jun 3, 14:12 UTC
Jun 2, 2026

No incidents reported.

Jun 1, 2026
Swell DB – customers_opt_in anniversary index
Completed - The scheduled maintenance has been completed.
Jun 1, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 09:00 UTC
Scheduled - We will be performing scheduled maintenance on part of the Loyalty infrastructure to improve performance for anniversary and opt-in date related queries.

No customer-facing feature outage is expected. During the maintenance window, some Loyalty processes related to anniversary or opt-in date activity may experience temporary slowness or delayed processing.

Our team will monitor the maintenance closely and will provide updates if any unexpected impact occurs.
May 31, 07:30 UTC
Packages RDS Migration 8.0 -> 8.4
Completed - The scheduled maintenance has been completed.
Jun 1, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 11:00 UTC
Scheduled - Upgrading our DB Engine to ensure security compliance, long-term support, and minimal operational risk, as the current 8.0 version is nearing EOL.
May 31, 07:28 UTC
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

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