All Systems Operational

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Uptime over the past 90 days. View historical uptime.
Platform Operational
Yotpo Admin ? Operational
API integration with Yotpo ? Operational
Reviews and UGC Operational
90 days ago
100.0 % uptime
Today
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS ? Operational
90 days ago
100.0 % uptime
Today
Database ? Operational
Data Center ? Operational
Loyalty & Referrals Operational
90 days ago
100.0 % uptime
Today
Admin Operational
API Operational
Widgets (Pop-up, Rewards Page) Operational
90 days ago
100.0 % uptime
Today
Database Operational
Data Center Operational
SMS & Email Marketing Operational
90 days ago
100.0 % uptime
Today
Admin Operational
API Operational
SMS Delivery Operational
90 days ago
100.0 % uptime
Today
MMS Delivery Operational
Email Delivery Operational
90 days ago
100.0 % uptime
Today
Automated Messaging Operational
Campaign Messaging Operational
Integrations Operational
Subscriptions Operational
Admin Operational
API Operational
Widgets (Product Page Widget, Customer Portal) Operational
Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 21, 2025

No incidents reported today.

May 20, 2025

No incidents reported.

May 19, 2025
Customers are unable to log into Yotpo SMS & Email through Shopify
Resolved - This incident has been resolved.
May 19, 18:27 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 18:08 IDT
Investigating - We are investigating an interruption in the Yotpo SMS & Email app, causing customers not being able to log into Yotpo SMS & Email through Shopify.

At the moment we recommend logging in through https://email-and-sms.yotpo.com/

We apologize for the temporary inconvenience. More details to follow in the next status update

The Yotpo Support Team
May 19, 16:51 IDT
May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025
Yotpo Service Disruption notice.
Resolved - This incident has been resolved.
May 12, 17:01 IDT
Investigating - We are investigating an interruption in the Flows/Flows editor service, causing issue, where flows are not opening, otherwise working as expected.

We apologise for the temporary inconvenience. More details to follow in the next status update.

The Yotpo Support Team
May 12, 16:57 IDT
May 11, 2025
SMS message failures
Resolved - This incident has been resolved.
May 11, 12:32 IDT
Investigating - Due to an issue being experienced by one of our aggregators we are currently seeing SMS message failures to the following countries;
UK LVN,
Bulgaria,
Brazil,
Indonesia,
Iceland,
Japan,
Malaysia,
Romania,
Singapore,
Turkey,
Vietnam
We have engaged our aggregator partners to investigate and will provide an update as soon as we have further details.
May 11, 09:52 IDT
May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
Products from the Product Block may not appear in the Email
Resolved - This incident has been resolved.
May 8, 21:19 IDT
Investigating - We are currently investigating the issue
May 8, 20:32 IDT
May 7, 2025

No incidents reported.

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