All Systems Operational

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Uptime over the past 90 days. View historical uptime.
Platform Operational
Yotpo Admin Operational
API integration with Yotpo Operational
Reviews and UGC Operational
90 days ago
100.0 % uptime
Today
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS Operational
90 days ago
100.0 % uptime
Today
Database Operational
Loyalty & Referrals Operational
90 days ago
100.0 % uptime
Today
Admin Operational
API Operational
Widgets (Pop-up, Rewards Page) Operational
90 days ago
100.0 % uptime
Today
Database Operational
SMS & Email Marketing Operational
90 days ago
100.0 % uptime
Today
Admin Operational
API Operational
SMS Delivery Operational
90 days ago
100.0 % uptime
Today
MMS Delivery Operational
Email Delivery Operational
90 days ago
100.0 % uptime
Today
Automated Messaging Operational
Campaign Messaging Operational
Integrations Operational
Admin Operational
API Operational
Widgets (Product Page Widget, Customer Portal) Operational
Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 15, 2026

No incidents reported today.

May 14, 2026
Scheduled Maintenance: Infrastructure Updates
Completed - The scheduled maintenance has been completed.
May 14, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 08:00 UTC
Scheduled - We will be performing a scheduled infrastructure maintenance as part of an ongoing platform upgrade initiative.

During this maintenance, we will update several backend services that support authentication and platform access, along with event processing and data synchronization.

Expected duration:
The maintenance window is expected to last approximately 30–60 minutes, including deployment and validation.

Expected impact:
During the maintenance window, users may experience intermittent issues when attempting to log in to the platform.  Some event-driven processes may also experience brief delays while services are being redeployed. No data loss is expected.

What to expect during the maintenance:
Authentication and backend services may briefly restart during the update. This could result in temporary login interruptions. Once the maintenance is complete, all services are expected to resume normal operation automatically.

Our team will monitor the deployment closely and validate that services are stable before the maintenance window is closed.
May 13, 15:01 UTC
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Kafka Connect Maintenance – MySQL 8.4 Compatibility Upgrade & Infrastructure Changes
Completed - The scheduled maintenance has been completed.
May 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 09:30 UTC
Scheduled - Scheduled Maintenance: Infrastructure Updates

We will be performing scheduled infrastructure maintenance as part of an ongoing platform upgrade initiative.

During this maintenance, we will update several backend services that support event processing and data synchronization across the platform. These updates are intended to improve infrastructure compatibility, scalability, and reliability.

Expected duration:
The maintenance window is expected to last approximately 30–60 minutes, including deployment and validation.

Expected impact:
We do not expect a major user-facing impact. However, during the maintenance window, some event-driven processes may experience brief delays while services are being redeployed.

This may temporarily affect the timing of certain syncs, updates, or automated processes that rely on backend event processing.

No data loss is expected.

What to expect during the maintenance:
Backend event-processing services may briefly restart, which could result in short-lived delays in data processing. Once the maintenance is complete, systems are expected to resume normal processing automatically.

Our team will monitor the deployment closely and validate that services are stable once the maintenance is completed.
May 5, 12:34 UTC
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Yotpo Service Degradation | May 8, 2026
Resolved - The incident has been fully resolved.
May 8, 09:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 05:34 UTC
Identified - Overall Description of the issue and Affected Services:
1. Data ingestion from Ecommerce platforms
2. Webhook Delivery System

Start Time:
May 8, 2026 - 01:55 (UTC).

Business Impact:
Data ingestion, such as order/product creation or updates, as well as webhook delivery, will have delays due to an ongoing AWS incident. No data loss is expected.

We apologize for the inconvenience and appreciate your patience while our engineering teams is working to resolve the issue.

If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case.

The Yotpo Support Team.
May 8, 03:20 UTC
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

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