All Systems Operational

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Platform Operational
Yotpo Admin ? Operational
API integration with Yotpo ? Operational
Reviews and UGC Operational
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS ? Operational
Database ? Operational
Data Center ? Operational
Loyalty & Referrals Operational
Admin Operational
API Operational
Widgets (Pop-up, Rewards Page) Operational
Database Operational
Data Center Operational
SMS & Email Marketing Operational
Admin Operational
API Operational
SMS Delivery Operational
MMS Delivery Operational
Email Delivery Operational
Automated Messaging Operational
Campaign Messaging Operational
Integrations Operational
Subscriptions Operational
Admin Operational
API Operational
Widgets (Product Page Widget, Customer Portal) Operational
Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance - Email Oct 13, 2024 10:00-10:20 IDT
We will be performing planned maintenance on the Yotpo platform on Sunday 13th October, between 07:00 - 07:20 UTC.

During this time, the email editor will be unavailable for creating, editing, or saving templates.

We will update this status page when the maintenance begins and ends.

We strive to offer a consistently high uptime and need to perform some crucial system updates to ensure that reliability continues. We also strive to keep longer planned maintenance windows like this one to a minimum and schedule them for low-traffic hours.

Not sure when this maintenance window is in your time zone? Use everytimezone.com to find out!

Posted on Oct 02, 2024 - 14:23 IDT
Past Incidents
Oct 10, 2024
Resolved - All systems are operational

Start Time:
8:55pm UTC

End Time:
11:06pm UTC

We apologize for the inconvenience caused.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team

Oct 10, 02:50 IDT
Monitoring - R&D applied a fix
Customer page should now be working properly

Oct 10, 02:43 IDT
Investigating - Start Time:
8:55pm UTC

Business Impact:
- Customers are not being loaded in the admin
- General slowness

We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team

Oct 10, 02:29 IDT
Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024
Resolved - The incident has been resolved.
Oct 2, 12:18 IDT
Investigating - We are currently investigating the issue and are working to resolve it as soon as possible.
Oct 2, 12:04 IDT
Oct 1, 2024
Resolved - The issue is now resolved and our chat ticket service is fully operational.
Oct 1, 13:14 IDT
Identified - We are currently experiencing an outage from Salesforce, which means our support chat and ticketing system are temporarily unavailable.

Salesforce has identified the issue and is actively working on a fix.

In the meantime, if you have any urgent matters, please feel free to reach us at: supportcenter@yotpo.com.

We sincerely apologize for the inconvenience and appreciate your patience during this time.

Oct 1, 12:37 IDT
Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.