All Systems Operational

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Platform Operational
Yotpo Admin ? Operational
API integration with Yotpo ? Operational
Reviews and UGC Operational
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS ? Operational
Database ? Operational
Data Center ? Operational
Loyalty & Referrals Operational
Admin Operational
API Operational
Widgets (Pop-up, Rewards Page) Operational
Database Operational
Data Center Operational
SMS & Email Marketing Operational
Admin Operational
API Operational
SMS Delivery Operational
MMS Delivery Operational
Email Delivery Operational
Automated Messaging Operational
Campaign Messaging Operational
Integrations Operational
Subscriptions Operational
Admin Operational
API Operational
Widgets (Product Page Widget, Customer Portal) Operational
Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 23, 2024

No incidents reported today.

Apr 22, 2024

No incidents reported.

Apr 21, 2024
Resolved - This incident has been resolved.
Apr 21, 10:41 IDT
Identified - Users may see a discrepancy in Yotpo SMS & Email subscriber analytics from the 16th April to date.

Our teams have identified the root cause of the issue and are currently running a fix to backfill the data to ensure this is presented correctly in the product.

We apologise for the inconvenience and appreciate your patience while we work to resolve this issue.

Further updates will be sent as the investigation and resolution efforts continue.

The Yotpo Team

Apr 20, 09:31 IDT
Apr 20, 2024
Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Resolved - The issue has been resolved and the analytics functionality is back to normal.

We thank you for your patience on this matter.

Apr 16, 12:03 IDT
Monitoring - A fix is implemented and we're currently monitoring the behaviour.
Apr 16, 12:01 IDT
Identified - Our engineering team have identified the underlying issue and are currently working on a fix.
Apr 16, 11:59 IDT
Investigating - Using the Yotpo SMS & Email Analytics to view your Analytics Overview, flows or subscriber analytics might currently not be available. This could also be noticed on pages where analytics data is pulled such as Flows listings.

Start time:

16 Apr, 2024 - 08:15 [UTC].

We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter.

The Yotpo Support Team.

Apr 16, 11:49 IDT
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.