Service Degradation - Certain Yotpo Admin Pages May Be Inaccessible
Incident Report for Yotpo UGC Status
Resolved
Overall description of the issue and affected services:
Certain pages in the “On-site Widgets” section of the Yotpo Admin might have been inaccessible.

Start Time:
July 25, 2021 - 12:00 (UTC)

End Time:
July 25, 2021 - 13:30 (UTC)

Business Impact:

This temporary degradation only affected the Yotpo Admin and there was no production effect on the Yotpo widgets.

Accessing the following pages in the “On-site widgets” section of the Yotpo Admin may have caused the Yotpo Admin to become unresponsive:
Review Widget
Star Ratings
Promoted Products
Reviews Carousel
Widget CSS editor

We apologize for the inconvenience and appreciate your patience while our engineering teams worked to resolve the matter.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team
Posted Jul 25, 2021 - 15:00 IDT