Yotpo SMS & Email - Subscriber Analytics Discrepancy

Incident Report for Yotpo

Resolved

This incident has been resolved.

Posted Apr 21, 2024 - 10:41 IDT

Identified

Users may see a discrepancy in Yotpo SMS & Email subscriber analytics from the 16th April to date.

Our teams have identified the root cause of the issue and are currently running a fix to backfill the data to ensure this is presented correctly in the product.

We apologise for the inconvenience and appreciate your patience while we work to resolve this issue.

Further updates will be sent as the investigation and resolution efforts continue.

The Yotpo Team

Posted Apr 20, 2024 - 09:31 IDT

This incident affected: SMS & Email Marketing (Admin).