Yotpo SMSBump [SMS] Flows editor might not be available

Incident Report for Yotpo

Resolved

The issue has been resolved and the editor functionality is back to normal.

We thank you for your patience on this matter.

Posted Feb 16, 2024 - 17:00 IST

Monitoring

A fix is implemented and we're currently monitoring the behaviour.

Posted Feb 16, 2024 - 16:57 IST

Identified

Our engineering team have identified the underlying issue and working on applying a fix.

Posted Feb 16, 2024 - 15:59 IST

Investigating

Using the Yotpo SMSBump Flows editor to add/edit SMS steps might currently not be available during the incident and could result in an error/unresponsiveness.

Start time:

16 Feb, 2024 - 13:00 [UTC].

We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter.

The Yotpo Support Team.

Posted Feb 16, 2024 - 15:53 IST

This incident affected: SMS & Email Marketing (Admin).