Creation and management of Email and Multi-message campaigns might not be available

Incident Report for Yotpo

Resolved

The issue has been resolved and the functionality is back to normal.

We thank you for your patience on this matter.
Posted May 27, 2025 - 12:32 IDT

Monitoring

A fix is implemented and we're currently monitoring the behaviour.
Posted May 27, 2025 - 12:27 IDT

Identified

Our engineering team have identified the underlying issue and are currently working on a fix.
Posted May 27, 2025 - 12:01 IDT

Investigating

Using the Campaigns section to view, manage or create Email and Multi-message campaigns might currently not be available.

Start time:

27 May, 2025 - 08:30 [UTC].

We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter.

The Yotpo Support Team.
Posted May 27, 2025 - 12:00 IDT
This incident affected: SMS & Email Marketing (Campaign Messaging).