Overall Description of the issue and Affected Services: The Yotpo Reviews and Ratings on-site widgets might have loaded on-site with delay or not loaded at all.
Start Time: July 1, 2023 - 02:30 (UTC)
End Time: July 1, 2023 - 04:00 (UTC)
Business Impact: The Yotpo Reviews and Ratings widgets might have loaded on-site with delay or not loaded at all. We can confirm the issue is resolved at this time.
We apologize for the inconvenience and appreciate your patience while our engineering teams worked to resolve the matter. We can confirm the issue is resolved.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
Posted Jul 01, 2023 - 07:07 IDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 01, 2023 - 07:03 IDT
Investigating
We are currently investigating this issue.
Posted Jul 01, 2023 - 06:44 IDT
This incident affected: Reviews and UGC (Widgets, Batch requests, JS & CSS).