The incident has now been resolved. Modules are now loading onsite and the Yotpo admin can be logged into.
Start Time: February 26, 2024 - 15:15PM (UTC)
End Time: February 26, 2024 - 16:54PM (UTC)
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
Posted Feb 26, 2024 - 18:56 IST
Investigating
Overall Description of the Issue and Affected Services:
There is currently two issue with Yotpo Loyalty. Loyalty modules are failing to load onsite and login to the Yotpo Loyally Admin is current not possible.
Start Time: February 26, 2024 - 15:15PM (UTC)
Incident Business Impact: - Widgets are not loading onsite for customers - customers cannot make redemptions on site. - Loyalty admin cannot be logged into
Our R&D team is aware of the issue and is working on a fix. We will update once we have an update.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.