Yotpo SMS & Email analytics issue
Incident Report for Yotpo
The issue has been resolved and the analytics functionality is back to normal.

We thank you for your patience on this matter.
Posted Apr 16, 2024 - 12:03 IDT
A fix is implemented and we're currently monitoring the behaviour.
Posted Apr 16, 2024 - 12:01 IDT
Our engineering team have identified the underlying issue and are currently working on a fix.
Posted Apr 16, 2024 - 11:59 IDT
Using the Yotpo SMS & Email Analytics to view your Analytics Overview, flows or subscriber analytics might currently not be available. This could also be noticed on pages where analytics data is pulled such as Flows listings.

Start time:

16 Apr, 2024 - 08:15 [UTC].

We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter.

The Yotpo Support Team.
Posted Apr 16, 2024 - 11:49 IDT
This incident affected: SMS & Email Marketing (Admin).