Service degradation - Instagram gallery images might not load
Incident Report for Yotpo
Resolved
Business Impact: Some of our customers might see specific Instagram-pulled gallery images showing as broken in the Yotpo Admin and on-site.

Start Date: November 7, 2022 - 14:30 (UTC)
End Date: November 9, 2022 - 20:00 (UTC)

This incident has been resolved.

We apologize for the inconvenience and appreciate your patience. Should you see any other issues or discrepancies on-site, please do not hesitate to contact Support.
Posted Nov 09, 2022 - 22:13 IST
Investigating
Business Impact: Some of our customers might see specific Instagram-pulled gallery images showing as broken in the Yotpo Admin and on site.

Start Date: November 7, 2022 - 14:30 (UTC)
End Date: November 9, 2022 - 20:00 (UTC)

We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter with the highest priority.

The Yotpo Support Team
Posted Nov 08, 2022 - 12:54 IST
This incident affected: Platform (Yotpo Admin) and Reviews and UGC (Widgets, Batch requests, JS & CSS).