All endpoints received a 403 response

Incident Report for Yotpo

Resolved

Overall Description of the issue and Affected Services:
All endpoints received a 403 response, in the time added below.

Start Time:
2:17 PM UTC
End Time:
2:39 PM UTC

Business Impact:
- Returns 403 for all endpoints

We apologize for the inconvenience Our Research and Development (R&D) team has promptly identified the cause of the problem and has implemented a fix to address it. To ensure that everything continues to function smoothly, our team is now continuously and closely monitoring the situation.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team

Posted Jun 07, 2024 - 20:33 IDT

This incident affected: Platform (API integration with Yotpo), Reviews and UGC (API), Loyalty & Referrals (API), Subscriptions (API), and SMS & Email Marketing (API).