Access to Yotpo SMS & Email might not be available.

Incident Report for Yotpo

Resolved

The issue has been resolved and the functionality is back to normal.

We thank you for your patience on this matter.

Posted Aug 23, 2024 - 12:52 IDT

Monitoring

A fix is implemented and we're currently monitoring the behaviour.

Posted Aug 23, 2024 - 12:50 IDT

Identified

Our engineering team have identified the underlying issue and are currently working on a fix.

Posted Aug 23, 2024 - 12:38 IDT

Investigating

Using the Sales Channel section in Shopify to access Yotpo SMS & Email might currently not be available.

Start time:

23 Aug, 2024 - 09:00 [UTC].

We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter.

The Yotpo Support Team.

Posted Aug 23, 2024 - 12:37 IDT

This incident affected: SMS & Email Marketing (Admin).