Overall Description of the Issue and Affected Services: Reviews have not loaded in the Moderation Dashboard and in the Analytics page in the Yotpo UGC Admin
Start Time: July 31, 2024 - 8:47AM (UTC)
End Time: July 31, 2024 - 11:05AM (UTC)
Business Impact: Using the Yotpo Admin to review or moderate reviews and export review data might have been unavailable.
We apologize for the inconvenience and appreciate your patience while our engineering teams worked to resolve the matter.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team.
Posted Jul 31, 2024 - 14:12 IDT
Update
We are continuing to investigate this issue.
Posted Jul 31, 2024 - 13:18 IDT
Investigating
Overall Description of the Issue and Affected Services: Reviews are not loading in the Moderation Dashboard, and the Analytics page in the Yotpo Admin
Start Time: July 31, 2024 - 8:47AM (UTC).
Business Impact: Using the Yotpo Admin to review or moderate reviews and export review data might currently be unavailable.
We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.