Lacking Loyalty Admin Navigations

Incident Report for Yotpo

Resolved

This incident has been resolved.

Posted Aug 27, 2025 - 09:50 IDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 27, 2025 - 05:29 IDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 26, 2025 - 14:25 IDT

Investigating

Navigations are missing when accessing Loyalty Admin, impacting their ability to properly use the platform.
The issue might happen only when moving between products (Loyalty\Reviews).
Workaround: Clearing the cache should remedy the issue as a temporary solution

Posted Aug 26, 2025 - 14:25 IDT

This incident affected: Platform (Yotpo Admin) and Loyalty & Referrals (Admin).