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Incident Report for Yotpo

Resolved

The issue has been resolved and the functionality is back to normal.

We thank you for your patience on this matter.

Posted Feb 11, 2026 - 11:45 UTC

Monitoring

A fix is implemented and we're currently monitoring the behaviour.

Posted Feb 11, 2026 - 11:42 UTC

Identified

Our engineering team have identified the underlying issue and are currently working on a fix.

Posted Feb 11, 2026 - 11:05 UTC

Investigating

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Start time:

11 Feb, 2026 - 11:00 AM [UTC].

We apologise for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter.

The Yotpo Support Team.

Posted Feb 11, 2026 - 11:03 UTC

This incident affected: Reviews and UGC (Admin).