Lacking Loyalty Admin Navigations

Incident Report for Yotpo

Resolved

This incident has been resolved.

Posted Aug 26, 2025 - 10:08 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 26, 2025 - 10:08 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 26, 2025 - 09:03 UTC

Investigating

Navigations are missing when accessing Loyalty Admin, impacting their ability to properly use the platform.
The issue might happen only when moving between products (Loyalty\Reviews).
Workaround: Clear the cache should remedy the issue as a temporary solution

Posted Aug 25, 2025 - 17:54 UTC

This incident affected: Platform (Yotpo Admin) and Loyalty & Referrals (Admin).