We are committed to continuously improving our services to provide you with the best possible experience. As part of our ongoing efforts to enhance stability and performance, we will be upgrading our database systems.
What to Expect: You may experience the following impacts during the maintenance window: 1. Shopify customers: Order creation, updates, or deletions may experience delays. 2. API-dependent platforms (BigCommerce, WooCommerce, Adobe Commerce (Magento), Salesforce Commerce Cloud and Generic integrations): All write actions (create/update/delete) via the Orders API will be unavailable. Attempts to use write endpoints will return 5XX-level error codes.
Our Commitment: We are taking all necessary measures to ensure a smooth and efficient upgrade with minimal impact on your experience. Our team will be closely monitoring the process to address any issues promptly.
If you have any questions or experience any issues following the upgrade, please do not hesitate to contact our support team.
Posted Feb 20, 2025 - 11:41 IST
This scheduled maintenance affects: Reviews and UGC (API, Database) and SMS & Email Marketing (API).