Service Interruption - Logging in to the Yotpo admin and sending orders through API might fail
Incident Report for Yotpo
Resolved
Overall Description of the Issue and Affected Services:
Logging into the Yotpo admin and sending orders through API might have failed

Start Time:
April 17, 2023 - 14:45 (UTC)
End Time:
April 17, 2023 - 15:50 (UTC)

Business Impact:
Logging into the Yotpo admin might have not been possible and creating orders through the Generic API endpoints might have not succeeded.

We apologize for the inconvenience and appreciate your patience while our engineering teams worked to resolve the matter.

The Yotpo Support Team
Posted Apr 17, 2023 - 18:59 IDT
Investigating
Overall Description of the Issue and Affected Services:
Logging into the Yotpo admin and sending orders through API might fail

Start Time:
April 17, 2023 - 14:45 (UTC)

Business Impact:
Logging into the Yotpo admin might not be possible and creating orders through the Generic API endpoint might not succeed.

We apologize for the inconvenience and appreciate your patience while our engineering teams are working to identify and contain the situation.

The Yotpo Support Team
Posted Apr 17, 2023 - 18:36 IDT
This incident affected: Platform (Yotpo Admin, API integration with Yotpo).