Yotpo Service Disruption notice

Incident Report for Yotpo

Resolved

We've resolved the issue, all systems are back online.
Posted Jul 10, 2018 - 06:33 IDT

Identified

We have identified an interruption in one of our image processing services, causing a partial outage in our VMS services.

As a result, on site VMS elements such as the UGC galleries might not appear on site for some customers.
No data loss is expected

We have identified root cause and are working to resolve this issue.

We apologize for the temporary inconvenience. More details to follow in the next status update

The Yotpo Support Team
Posted Jul 10, 2018 - 06:17 IDT
This incident affected: Reviews and UGC (Widgets, Batch requests, JS & CSS).