All Systems Operational
API integration with Yotpo ? Operational
Yotpo Widgets, Batch requests, JS & CSS ? Operational
Yotpo Admin ? Operational
Yotpo Ads ? Operational
Yotpo Data Center ? Operational
Yotpo Database ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
api.yotpo.com
Fetching
w2.yotpo.com
Fetching
Past Incidents
Sep 23, 2019

No incidents reported today.

Sep 22, 2019

No incidents reported.

Sep 21, 2019

No incidents reported.

Sep 20, 2019

No incidents reported.

Sep 19, 2019
Resolved - This incident has been resolved.
Sep 19, 16:31 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 15:54 IDT
Update - We are continuing to work on a fix for this issue.
Sep 19, 13:46 IDT
Update - We are continuing to work on a fix for this issue.
Sep 19, 10:20 IDT
Update - We are continuing to work on a fix for this issue.
Sep 18, 21:36 IDT
Update - We are continuing to work on a fix for this issue.
Sep 18, 20:46 IDT
Identified - Overall Description of the issue and Affected Services:
Service interruption - The Yotpo Reviews/Q&A Modearion & Dashboard sections might not have shown all reviews or Q&As, searching reviews may not have returned results and Product Tagging might have returned no results in Visual Curation.

Start Time:
September 18, 2019 - 13:45 (UTC).

End Time:
September 19, 2019 - 12:48 (UTC).

Business Impact:
Some or all reviews might not have shown in your Yotpo admin moderation section & reviews dashboard section, as a result, moderating these reviews was impossible.

Reviews in the Moderation section that appeared during this incident might have had Product & Customer data related discrepancies.
Searching reviews by Customer or Product might have returned a blank result.

Under Visual Curation, searching a product to tag to an image might not have returned product results.

Please note that there was no on-site effect, the Yotpo Widgets displayed and functioned as expected.

There is no data loss - all data was restored.

We sincerely apologize for the inconvenience and appreciate your patience while our engineering teams worked to resolve this incident as soon as possible.

If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case.

The Yotpo Support Team.
Sep 18, 17:50 IDT
Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019
Resolved - This incident has been resolved.
Sep 11, 16:46 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 16:36 IDT
Investigating - Overall Description of the issue and Affected Services:
Service disruption - The Visual Curation section in the Yotpo Admin might have been inaccessible.

Start Time:
September 11, 2019 - 11:32 (UTC).

End Time:
September 11, 2019 - 13:25 (UTC).

Business Impact:
The Yotpo Admin Visual Curation section might have returned a 500 error, as a result, temporarily visual curation might not have been possible.

We apologize for the inconvenience and appreciate your patience while our engineering teams worked to resolve the matter.

If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case.

The Yotpo Support Team.
Sep 11, 16:16 IDT
Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.