All Systems Operational

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Platform Operational
Yotpo Admin ? Operational
API integration with Yotpo ? Operational
Reviews and UGC Operational
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS ? Operational
Database ? Operational
Data Center ? Operational
Loyalty & Referrals Operational
Admin Operational
API Operational
Widgets (Pop-up, Rewards Page) Operational
Database Operational
Data Center Operational
SMS & Email Marketing Operational
Admin Operational
API Operational
SMS Delivery Operational
MMS Delivery Operational
Email Delivery Operational
Automated Messaging Operational
Campaign Messaging Operational
Integrations Operational
Subscriptions Operational
Admin Operational
API Operational
Widgets (Product Page Widget, Customer Portal) Operational
Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 2, 2024
Yotpo L&R Service interruption
Resolved - This incident has been resolved.
May 2, 01:08 IDT
Monitoring - At this moment, the issue has been resolved and Yotpo Loyalty should be functional. However, there is a large amount of data being processed from the time that the issue was active so there will be delays in our system with API calls and other functions until the backlog has been cleared.
May 1, 22:43 IDT
Update - We are continuing to work on a fix for this issue.
May 1, 22:42 IDT
Identified - Overall Description of the issue and Affected Services:
There is currently an issue with Loyalty-relayed API calls. At the moment the Loyalty Admin cannot be accessed and Loyalty API calls may respond with an error.

Start Time:
May 1, 2024 5:02 PM (UTC)

Business Impact:
- Would not be able to access the Loyalty Admin.
- Loyalty-relayed API calls are affected and may respond with an error.

We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team
May 1, 21:23 IDT
May 1, 2024
Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024
Yotpo SMS & Email - Subscriber Analytics Discrepancy
Resolved - This incident has been resolved.
Apr 21, 10:41 IDT
Identified - Users may see a discrepancy in Yotpo SMS & Email subscriber analytics from the 16th April to date.

Our teams have identified the root cause of the issue and are currently running a fix to backfill the data to ensure this is presented correctly in the product.

We apologise for the inconvenience and appreciate your patience while we work to resolve this issue.

Further updates will be sent as the investigation and resolution efforts continue.

The Yotpo Team
Apr 20, 09:31 IDT
Apr 20, 2024
Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

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