Service degradation - On-site widgets intermittent issues
Incident Report for Yotpo
Resolved
Overall Description of the issue and Affected Services:
The Yotpo Reviews and Ratings on-site element might have failed to load and interfered with websites’ functionality for specific customers

Start Time:
September 20, 2021 - 05:50 (UTC)
End Time:
September 20, 2021 - 08:10 (UTC)

Business Impact:
The Yotpo Reviews and Ratings widgets might have intermittently failed to load and caused rendering issues on site for specific customers.
We apologize for the inconvenience and appreciate your patience while our engineering teams worked to resolve the matter. We can confirm the issue is fully resolved.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
Posted Sep 20, 2021 - 09:00 IDT
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