All Systems Operational

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Platform Operational
Yotpo Admin ? Operational
API integration with Yotpo ? Operational
Reviews and UGC Operational
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS ? Operational
Database ? Operational
Data Center ? Operational
Loyalty & Referrals Operational
Admin Operational
API Operational
Widgets (Pop-up, Rewards Page) Operational
Database Operational
Data Center Operational
SMS & Email Marketing Operational
Admin Operational
API Operational
SMS Delivery Operational
MMS Delivery Operational
Email Delivery Operational
Automated Messaging Operational
Campaign Messaging Operational
Integrations Operational
Subscriptions Operational
Admin Operational
API Operational
Widgets (Product Page Widget, Customer Portal) Operational
Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 2, 2024

No incidents reported today.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024
Yotpo Support - Chats and Tickets
Resolved - We experienced an outage in our support system, which meant that our support chat and ticketing system were temporarily unavailable.

We sincerely apologize for the inconvenience caused and appreciate your patience while we worked to resolved it.

We can confirm that the issue is resolved.
Nov 27, 14:25 IST
Investigating - We are currently experiencing an outage in our support system, which means our support chat and ticketing system are temporarily unavailable.

We have identified the issue and are actively working on a fix.

In the meantime, if you have any urgent matters, please feel free to reach us at: supportcenter@yotpo.com.

We sincerely apologize for the inconvenience and appreciate your patience during this time.
Nov 27, 12:42 IST
Nov 26, 2024

No incidents reported.

Nov 25, 2024
Products maintenance
Completed - The scheduled maintenance has been completed.
Nov 25, 13:00 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 09:00 IST
Scheduled - Dear Valued Customers,

We are committed to continuously improving our services to provide you with the best possible experience. As part of our ongoing efforts to enhance stability and performance, we will be upgrading our database systems.

Maintenance Details:
Date: Monday, November 25th, 2024
Time: 07:00 UTC
Expected Duration: 4 Hours

During this maintenance window, there may be intermittent disruptions. We apologize for any inconvenience this may cause and appreciate your understanding and patience.

What to Expect:
You may experience brief service interruptions of up to 2 minutes affecting:
- Product-related API operations, affecting Core and App Developer repositories
- Product data synchronization with e-commerce platforms
- Temporary delays in product catalog updates and modifications

Our Commitment:
We are taking all necessary measures to ensure a smooth and efficient upgrade with minimal impact on your experience. Our team will be closely monitoring the process to address any issues promptly.

If you have any questions or experience any issues following the upgrade, please do not hesitate to contact our support team.
Nov 23, 16:20 IST
Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

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