All Systems Operational

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Platform Operational
Yotpo Admin ? Operational
API integration with Yotpo ? Operational
Reviews and UGC Operational
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS ? Operational
Database ? Operational
Data Center ? Operational
Loyalty & Referrals Operational
Admin Operational
API Operational
Widgets (Pop-up, Rewards Page) Operational
Database Operational
Data Center Operational
SMS & Email Marketing Operational
Admin Operational
API Operational
SMS Delivery Operational
MMS Delivery Operational
Email Delivery Operational
Automated Messaging Operational
Campaign Messaging Operational
Integrations Operational
Subscriptions Operational
Admin Operational
API Operational
Widgets (Product Page Widget, Customer Portal) Operational
Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Database Version Upgrade - UGC Jul 28, 2024 09:00-14:00 IDT
Dear Valued Customers,

We are committed to continuously improving our services to provide you with the best possible experience. As part of our ongoing efforts to enhance performance and security, we will be upgrading versions of our database systems.

Maintenance Details:

Date: Sunday, July 28th, 2024
Time: 06:00 UTC
Expected Duration: 5 Hours

During this maintenance window, there may be intermittent disruptions. We apologize for any inconvenience this may cause and appreciate your understanding and patience.

What to Expect:

- Display of on-site widgets will not be affected
- Possible minor delays in accessing Yotpo admin pages
- Possible minor delay in displaying newly created data and getting responses to API calls
- Possible errors in creating new reviews and accessing landing pages

Our Commitment:

We are taking all necessary measures to ensure a smooth and efficient upgrade with minimal impact on your experience. Our team will be closely monitoring the process to address any issues promptly.

If you have any questions or experience any issues following the upgrade, please do not hesitate to contact our support team.

Posted on Jul 21, 2024 - 09:40 IDT
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Resolved - Overall Description of the Issue and Affected Services:
Logging into the Yotpo admin and posting calls through API might have failed
Start Time:
July 26, 2024 - 13:10 (UTC)
End Time:
July 26, 2024 - 13:50 (UTC)
Business Impact:
Logging into the Yotpo admin might have not been possible and posting calls through the API endpoint might not have succeeded.
We apologize for the inconvenience and appreciate your patience while our engineering teams have worked diligently to identify and contain the situation.
The Yotpo Support Team

Jul 26, 16:00 IDT
Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024
Completed - The scheduled maintenance has been completed.
Jul 21, 14:00 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 13:00 IDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 19, 14:31 IDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 19, 14:28 IDT
Scheduled - We will be performing planned maintenance on the Yotpo platform on Sunday 21st July, between 10:00 - 11:00 UTC.

During this time, the Email editor will be unavailable for creating, editing, or saving templates.

We will update this status page when the maintenance begins and ends.

We strive to offer a consistently high uptime and need to perform some crucial system updates to ensure that reliability continues. We also strive to keep longer planned maintenance windows like this one to a minimum and schedule them for low-traffic hours.

Not sure when this maintenance window is in your time zone? Use everytimezone.com to find out!

Jul 19, 14:27 IDT
Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.