All Systems Operational

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Uptime over the past 90 days. View historical uptime.
Platform Operational
Yotpo Admin ? Operational
API integration with Yotpo ? Operational
Reviews and UGC Operational
90 days ago
100.0 % uptime
Today
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS ? Operational
90 days ago
100.0 % uptime
Today
Database ? Operational
Loyalty & Referrals Operational
90 days ago
100.0 % uptime
Today
Admin Operational
API Operational
Widgets (Pop-up, Rewards Page) Operational
90 days ago
100.0 % uptime
Today
Database Operational
SMS & Email Marketing Operational
90 days ago
100.0 % uptime
Today
Admin Operational
API Operational
SMS Delivery Operational
90 days ago
100.0 % uptime
Today
MMS Delivery Operational
Email Delivery Operational
90 days ago
100.0 % uptime
Today
Automated Messaging Operational
Campaign Messaging Operational
Integrations Operational
Subscriptions Operational
Admin Operational
API Operational
Widgets (Product Page Widget, Customer Portal) Operational
Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
Email Campaigns Template Editor – Loading Issue
Resolved - This incident has been resolved, and the Email Campaigns template editor is now working as expected.

Thank you for your patience while this was being addressed.
Aug 28, 16:32 IDT
Identified - The issue has been identified and a fix is being implemented.
Aug 28, 15:32 IDT
Investigating - We are investigating an issue where some users might experience a white page when trying to load the Email Campaigns template editor.

The editor continues to load as expected from Flows and Email Templates.

Our R&D team is actively working on identifying the cause, and updates will be shared here as they become available.
Aug 28, 15:21 IDT
Aug 27, 2025
Lacking Loyalty Admin Navigations
Resolved - This incident has been resolved.
Aug 27, 09:50 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 05:29 IDT
Identified - The issue has been identified and a fix is being implemented.
Aug 26, 14:25 IDT
Investigating - Navigations are missing when accessing Loyalty Admin, impacting their ability to properly use the platform.
The issue might happen only when moving between products (Loyalty\Reviews).
Workaround: Clearing the cache should remedy the issue as a temporary solution
Aug 26, 14:25 IDT
Minor Degradation in Order Processing and Redemptions
Resolved - This incident has been resolved.
Aug 27, 05:24 IDT
Monitoring - We are currently monitoring an elevated rate of errors affecting order and redemption processing closely and will continue to asses and provide updates as needed. Thank you for your patience.
Aug 26, 19:42 IDT
Yotpo Service Disruption Notice - Yotpo Admin might not be accessible
Resolved - We deployed a fix and monitored the login service until performance returned to normal. The issue is resolved, and we apologize for any inconvenience this caused.

The Yotpo Support Team
Aug 27, 00:40 IDT
Update - We are continuing to investigate this issue.
Aug 26, 20:56 IDT
Investigating - We are currently investigating an issue causing heavy latency in the login service, which may prevent some users from signing in. We will share more information as soon as it’s available and apologize for the disruption.

The Yotpo Support Team
Aug 26, 20:55 IDT
Aug 26, 2025
Lacking Loyalty Admin Navigations
Resolved - This incident has been resolved.
Aug 26, 13:08 IDT
Update - We are continuing to work on a fix for this issue.
Aug 26, 13:08 IDT
Identified - The issue has been identified and a fix is being implemented.
Aug 26, 12:03 IDT
Investigating - Navigations are missing when accessing Loyalty Admin, impacting their ability to properly use the platform.
The issue might happen only when moving between products (Loyalty\Reviews).
Workaround: Clear the cache should remedy the issue as a temporary solution
Aug 25, 20:54 IDT
Aug 25, 2025
Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025
Products Database Upgrade
Completed - The scheduled maintenance has been completed.
Aug 20, 14:00 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 10:00 IDT
Scheduled - Dear Valued Customers, We are committed to continuously improving our services to provide you with the best possible experience. As part of our ongoing efforts to enhance stability and performance, we will be upgrading our database systems.

Maintenance Details:

Date: Wednesday, August 20th, 2025

Time: 07:00 UTC

Expected Duration: 4 Hours

During this maintenance window, there may be intermittent disruptions. We apologize for any inconvenience this may cause and appreciate your understanding and patience.

What to Expect: You may experience brief service interruptions of up to 5 minutes affecting:

Product-related API operations, affecting Core and App Developer repositories
Product data synchronization with e-commerce platforms
Temporary delays in product catalog updates and modifications
Our Commitment: We are taking all necessary measures to ensure a smooth and efficient upgrade with minimal impact on your experience. Our team will be closely monitoring the process to address any issues promptly.

If you have any questions or experience any issues following the upgrade, please do not hesitate to contact our support team.
Aug 17, 09:49 IDT
Aug 19, 2025

No incidents reported.

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