All Systems Operational

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Platform Operational
Yotpo Admin ? Operational
API integration with Yotpo ? Operational
Reviews and UGC Operational
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS ? Operational
Database ? Operational
Data Center ? Operational
Loyalty & Referrals Operational
Admin Operational
API Operational
Widgets (Pop-up, Rewards Page) Operational
Database Operational
Data Center Operational
SMS & Email Marketing Operational
Admin Operational
API Operational
SMS Delivery Operational
MMS Delivery Operational
Email Delivery Operational
Automated Messaging Operational
Campaign Messaging Operational
Integrations Operational
Subscriptions Operational
Admin Operational
API Operational
Widgets (Product Page Widget, Customer Portal) Operational
Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Orders database maintenance Feb 24, 2025 10:00-13:00 IST

Dear Valued Customers,

We are committed to continuously improving our services to provide you with the best possible experience. As part of our ongoing efforts to enhance stability and performance, we will be upgrading our database systems.

What to Expect:
You may experience the following impacts during the maintenance window:
1. Shopify customers:
Order creation, updates, or deletions may experience delays.
2. API-dependent platforms (BigCommerce, WooCommerce, Adobe Commerce (Magento), Salesforce Commerce Cloud and Generic integrations):
All write actions (create/update/delete) via the Orders API will be unavailable.
Attempts to use write endpoints will return 5XX-level error codes.

Our Commitment:
We are taking all necessary measures to ensure a smooth and efficient upgrade with minimal impact on your experience. Our team will be closely monitoring the process to address any issues promptly.

If you have any questions or experience any issues following the upgrade, please do not hesitate to contact our support team.

Posted on Feb 20, 2025 - 11:41 IST
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Resolved - We sincerely apologize for the inconvenience caused by the recent issue with Analytics page not loading. Our team has identified and resolved the issue, restoring full functionality. If you have any further concerns, please don’t hesitate to reach out, we’re here to help. Thank you for your patience and understanding.
Mar 19, 22:34 IST
Monitoring - We appreciate your patience with us, our team has implemented a fix and we are currently monitoring the progress, thank you so much for your kind understanding.
Mar 19, 22:00 IST
Update - Thank you for your continued patience as we fix the issue, we have also identified that this issue may also affect the Loyalty and Platform Analaytics pages, further updates will be given once the issue has been resolved.
Mar 19, 19:03 IST
Identified - We have identified the issue and we are working on a fix.
Mar 19, 17:46 IST
Investigating - Some pages that is connected to analytics in the Yotpo SMS & Email app is not loading. We are aware on the issue and we are currently working on a fix as soon as possible.
Mar 19, 17:40 IST