All Systems Operational

About This Site

Welcome to the Yotpo status page. We use this page to communicate any issues with our products including planned maintenance windows as well as any unplanned outages.

Platform Operational
Yotpo Admin ? Operational
API integration with Yotpo ? Operational
Reviews and UGC Operational
Admin Operational
API Operational
Widgets, Batch requests, JS & CSS ? Operational
Database ? Operational
Data Center ? Operational
Loyalty & Referrals Operational
Admin Operational
API Operational
Widgets (Pop-up, Rewards Page) Operational
Database Operational
Data Center Operational
SMS & Email Marketing Operational
Admin Operational
API Operational
SMS Delivery Operational
MMS Delivery Operational
Email Delivery Operational
Automated Messaging Operational
Campaign Messaging Operational
Integrations Operational
Subscriptions Operational
Admin Operational
API Operational
Widgets (Product Page Widget, Customer Portal) Operational
Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 22, 2025

No incidents reported today.

Jan 21, 2025

No incidents reported.

Jan 20, 2025
[Maintenance] Downscale Platform MSK
Completed - The scheduled maintenance has been completed.
Jan 20, 16:00 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 12:00 IST
Scheduled - The platform MSK would be downscaled to the following instance - m7g.2x.2xlarge.
Jan 16, 15:31 IST
Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025
[ Maintenance ] Upgrading the account-system RDS
Completed - The scheduled maintenance has been completed.
Jan 9, 14:00 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 12:01 IST
Scheduled - Account-System RDS will be migrated from db.m5.large to db.m6g.large as part of preparations for reserved instances.

After this, we will upgrade the MySQL engine version to 8.0.40 from 8.0.35.

Minimal downtime is expected.
Jan 9, 09:59 IST
[ Maintenance ] Upgrading the platform-import-reports RDS
Completed - The scheduled maintenance has been completed.
Jan 9, 13:01 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 12:01 IST
Scheduled - platform-import-report RDS will be migrated from db.m5.large to db.m6g.large as part of preparations for reserved instances.

After this, we will upgrade the MySQL engine version to 8.0.40 from 8.0.35.

Minimal downtime is expected.
Jan 9, 10:25 IST
[Maintenance] Shopify Integration RDS Upgrade
Completed - The scheduled maintenance has been completed.
Jan 9, 13:00 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 11:00 IST
Scheduled - Shopify Integration RDS will be migrated to the 8.0.40 engine version from 8.0.35. Instance type will be migrated to 6th gen from 5.
Jan 9, 09:58 IST
[Maintenance] Upgrade webhook-delivery RDS engine
Completed - The scheduled maintenance has been completed.
Jan 9, 12:01 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 10:01 IST
Scheduled - The full guest list has been hidden because the number of guests is too large.
Jan 8, 12:36 IST
Planned Database Maintenance for Webhook Delivery
Completed - The scheduled maintenance has been completed.
Jan 9, 12:00 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 10:00 IST
Scheduled - During this maintenance window, there may be intermittent disruptions. We apologize for any inconvenience this may cause and appreciate your understanding and patience.

What to Expect:
You may experience the following impacts during the maintenance window:
- Delays in webhook deliveries
- API responses with error status codes (5XX) when attempting to retrieve webhooks
- API responses with error status codes (5XX) when attempting to register new webhooks
- API responses with error status codes (5XX) when attempting to modify existing webhook configurations


Our Commitment:
We are taking all necessary measures to ensure a smooth and efficient upgrade with minimal impact on your experience. Our team will be closely monitoring the process to address any issues promptly.


If you have any questions or experience any issues following the upgrade, please do not hesitate to contact our support team.
Jan 7, 16:08 IST
Jan 8, 2025
Planned Database Maintenance for Webhook Delivery
Completed - The scheduled maintenance has been completed.
Jan 8, 12:00 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 10:00 IST
Scheduled - During this maintenance window, there may be intermittent disruptions. We apologize for any inconvenience this may cause and appreciate your understanding and patience.

What to Expect:
You may experience the following impacts during the maintenance window:
- Delays in webhook deliveries
- API responses with error status codes (5XX) when attempting to retrieve webhooks
- API responses with error status codes (5XX) when attempting to register new webhooks
- API responses with error status codes (5XX) when attempting to modify existing webhook configurations


Our Commitment:
We are taking all necessary measures to ensure a smooth and efficient upgrade with minimal impact on your experience. Our team will be closely monitoring the process to address any issues promptly.


If you have any questions or experience any issues following the upgrade, please do not hesitate to contact our support team.
Jan 7, 16:07 IST
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