Service interruption - Yotpo Widgets may have not been available for accounts on 'Immediate update' and the API might have been inaccessible during the reported timeframe.
Start Time: October 15, 2019 - 14:07 (UTC).
End Time: October 15, 2019 - 14:25 (UTC).
Business Impact: Yotpo widgets might have not been visible, the Widget and the API might have responded with a 500 error.
The data sent to the API during the interruption might have not been registered and might need to be resent.
We sincerely apologize for the inconvenience and appreciate your patience while our engineering teams worked to resolve this incident as soon as possible.
If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case.
The Yotpo Support Team.
Posted Oct 15, 2019 - 17:56 IDT
This incident affected: Platform (API integration with Yotpo) and Reviews and UGC (Widgets, Batch requests, JS & CSS).